World-famous entrepreneur Sir Richard Branson says you should train your people well enough so they can leave…
Then treat them well enough so they don’t want to leave.
It’s a very important point.
Many small businesses struggle to find good people; in fact businesses of any size find it challenging to find AND keep good people.
Apparently not, though, in Sir Richard’s businesses and, if you’ve ever interacted with any of them, you’ll certainly be able to relate to that.
So how do you go about finding great people for your business and retaining them long term?
It can be a real mix. First of all you need to look at how you treat those people – what perks do you offer them, for example, do you offer flexible working options in your business, do you provide a fully-stocked kitchen, pay TV or games in which your team can recharge during work hours?
They’re important things, as are values and corporate culture standards but it’s very important with those that you live them – that everyone in your business understands what they are and that if someone doesn’t abide by them, that is not tolerated in the business.
All those things are important in terms of how you treat your team members, but what about training them?
If you can combine all those attributes with a focus on helping each individual to map out their career path within your business and then investing in each person so that they are furnished with training, opportunities and development skills then you’ll have a real chance to make sure you hold onto those outstanding individuals.