Build your financial security with OBT Financial Group – Lockyer Valley’s Business of the Year 2015 and specialist financial advisers to individuals, business owners and farming families on accounting, tax, business advice and wealth planning for over 30 years.
Read why, for Plainland retirees Barry and Gail, having Financial Planners who are nearby and invested in their affairs is important.
3 Customer loyalty tips
Understanding what your customers really think about your business could be the difference between them staying or leaving for a competitor. Find out how to get feedback and create loyal customers.
Self-funded retiree case study
Lockyer Valley retirees Glen and Marlene Reinke have been clients of Rodney Turner’s for some 30 years and they wouldn’t have it any other way.
Making the Most of Sales Opportunities
Sales opportunities are the lifeblood of many businesses Yet too often they are either missed or salespeople drop the ball during the sales process. This can be because they neglect important systems that contribute to sales success. In this article, we focus on key business… Read More >>
Powerful Customer Communication
Embrace the power of customer communication! Since the beginning of time, humans have communicated using primitive drawings, bartering, nonverbal actions and face-to-face conversations. These early forms facilitated the spread of knowledge, ideas and the formation of relationships. As times advanced, communicating took on an entirely… Read More >>
Managing Customer Expectations
Establish expectations for long-lasting customer relationships In business, the first opportunity to set those expectations is prospecting and early sales conversations. In these early stages, doing the small things can be really impactful. Follow up quickly, arrive to meetings early, provide only useful information and… Read More >>
