While customers are important, not all are alike. Classify yours to help you understand which groups represent the most value to your business and will help you identify your most profitable segments with target services and communications.
Understanding the RIGHT things to do in a business is of critical importance. Business solutions from our team can help prioritise where you should allocate your time for the biggest impact.
Learn how to track sales opportunities so you can predict new revenue that may come into your business.
Managing people is one of the toughest parts of running a business. Team development issues can have a real impact on your business reputation, customer retention and profit. Here’s how you put a system in place to listen to your team and use their feedback to make real changes to your business.
Understanding what your customers really think about your business could be the difference between them staying or leaving for a competitor. Find out how to get feedback and create loyal customers.
Decisions made based on data will give your business a distinct competitive advantage. This article focuses on the ideas that really matter and illustrates the importance of accessing and analysing the kind of business data through practical and accessible examples.
In this article we cover key metrics you should measure to understand how successful your marketing is.
Accessing and analysing your business data used to be considered a luxury. But now it’s a necessity. Work with your accountant to ensure you have this at your fingertips, so you can make the best possible business decisions.
What is accounts receivable and where can it go wrong? What is accounts receivable (or trade debtors)? Accounts receivable is the money you’re owed by customers. Once you send an invoice (or bill), it becomes part of your accounts receivable – until it’s paid. Accounts… Read More >>
Success in sales is based on many things Good salespeople, good leads, good marketing, good products, good market conditions and so on. But what about sales management? That’s important too and it involves a senior person holding salespeople accountable for their actions. Let’s explore 7… Read More >>