Understanding the RIGHT things to do in a business is of critical importance. Business solutions from our team can help prioritise where you should allocate your time for the biggest impact.
We explain the role of a Chief Financial Officer (CFO) and why it is important in a business and outline best practices in managing your accounting function as well as ideas on appointing a Virtual CFO to ensure strategic oversight of your finances.
Managing people is one of the toughest parts of running a business. Team development issues can have a real impact on your business reputation, customer retention and profit. Here’s how you put a system in place to listen to your team and use their feedback to make real changes to your business.
Business Processes: Sometimes You Develop Them… Sometimes You Destroy Them There is a lot of talk in business about developing and implementing business processes. Once we understand the series of actions which result in a desirable outcome, we should teach people how to follow that… Read More >>
OBT Receptionist Matiese Jones has had roles in some of the regions most well-known and popular businesses. But when a friend of a friend told her there was a position going at OBT, she was quick to apply!
Establish expectations for long-lasting customer relationships In business, the first opportunity to set those expectations is prospecting and early sales conversations. In these early stages, doing the small things can be really impactful. Follow up quickly, arrive to meetings early, provide only useful information and… Read More >>
8 effective ways to improve team engagement Mastering the concept of team engagement has become a primary focus in the business industry. For many businesses, team engagement is a growing, overwhelming and challenging task around the world. Often confused with team satisfaction or happiness, team… Read More >>
How to successfully manage your team As a business owner, managing your team may be the most impactful and challenging task you face. Particularly as businesses grow, owners find it increasingly difficult to communicate with every client, approve every purchase and dictate every practice. In… Read More >>
World-famous entrepreneur Sir Richard Branson says you should train your people well enough so they can leave… Then treat them well enough so they don’t want to leave. It’s a very important point. Many small businesses struggle to find good people; in fact businesses of any… Read More >>
On 28 Oct 2017, the Australian Lottery and Newsagents Association’s QLD Awards for Excellence awarded OBT client Gatton Plaza Newspower the prestigious title of QLD Retail Newsagency of the Year.